Out Of Warranty Repair Policy Updated: 10/22/2007
We offer a repair service for our products that are no longer covered under the original manufacturer's warranty. Before you send the item back to us for repair, we need you to fill out the form at the bottom of this page to request an RMA number and get the shipping instructions.

Once we receive the item for repair, we'll evaluate the item and determine whether to repair it or replace it (with a refurbished unit or one from B-stock). You will always get back a functional item, it just may not be the same one you sent to us. If you need the same item back, just specify that in the Additional Instructions field when you request an RMA number and we'll try our best to accommodate your request.

The following chart lists the repair price for the modules we manufacture. These prices are subject to change without notice and do not include shipping costs.

Part Number Repair Cost Part Number Repair Cost
EZ-Touch Adapters DL405 Modules
EZ-ETHERNET $60 H4-CTRIO $82
EZ-ETHERPLUS $63 H4-EBC $147
E-Drive Modules H4-EBC-F $188
GS-EDRV $68 H4-ECOM $55
HA-EDRV2 $72 H4-ECOM-F $98
DL05/DL06 Modules H4-ECOM100 $69
H0-CTRIO $49 H4-ERM $55
H0-ECOM $46 H4-ERM-F $98
H0-ECOM100 $53 H4-ERM100 new product
H0-PSCM $80 Terminator I/O Modules
DL205 Modules T1H-08TDS $56
H2-CTRIO $78 T1H-CTRIO $79
H2-EBC $45 T1H-EBC $70
H2-EBC100 $60 T1H-EBC100 $81
H2-EBC-F $91 T1H-PBC $99
H2-ECOM $47    
H2-ECOM100 $59    
H2-ECOM-F $86    
H2-ERM $47    
H2-ERM-F $87    
H2-ERM100 new product    
H2-PBC $78    
H2-SERIO $51    
H2-WPLC1-EN $98    
H2-WPLC2-EN $99    
H2-WPLC3-EN $112    


RMA Number Request Form

Name
 

Company
 

Street Address, City, Zip
 

Phone
 

Email Address to Receive the RMA information
 

Part Number of Item to Return
 

Brief Description of the Failure

Shipping Instructions and/or Any Additional Information

 

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